Legal Information

Privacy Policy

Last Updated: February 18, 2026

Privacy Policy

Nufairah Hajj & Umrah Travels & Tours (Pvt) Ltd (“we”, “our”, “us”) is committed to protecting the privacy and personal information of pilgrims who use our website and travel services. This Privacy Policy explains how we collect, use, store, and share your information.

Information We Collect

We may collect personal and travel-related information including:

  • Full name (as per passport)
  • Passport and identification details
  • Date of birth and gender
  • Contact details (phone, email, address)
  • Emergency contact
  • Booking and travel preferences
  • Payment and transaction details

Purpose of Collection

Your information is used to:

  • Process Hajj and Umrah bookings
  • Apply for visas and permits
  • Arrange flights, hotels, and transport
  • Provide pilgrimage guidance services
  • Communicate travel updates and support
  • Comply with legal and regulatory requirements

Information Sharing

We may share necessary information with:

  • Airlines and travel operators
  • Hotels and accommodation providers
  • Saudi Arabia visa and Hajj/Umrah authorities
  • Ground transport providers
  • Government or regulatory agencies

We do not sell, rent, or trade personal data to third parties.

Data Security

We implement appropriate administrative and technical safeguards to protect personal data against unauthorized access, loss, or misuse.

Data Retention

Personal information is retained only as long as required for travel, legal, and accounting purposes.

Your Consent

By using our website or booking services, you consent to this Privacy Policy.

Contact

For any inquiries or assistance, please reach out to us:

  • Email: info@nufairatravels.com
  • Hotline: 063 222 4360
  • Mobile: 077 675 8138
  • Mobile: 075 728 0449